When you access our website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience and to give you better service. Further, your personal information is used to administer a promotion and contents on the website. Also, to reply to queries of the various authorities in regard to your accessing of the website and services availed by you.
We use data collection devices such as "cookies" on certain pages of the website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "cookies" are small files placed on your hard drive that assist us in providing our services.
Aurastays.com gives you the facility to edit your Aurastays.com account information and preferences at any time, including whether you want Aurastays.com to contact you about any special offer and new products.
When you provide us with your email address at the time of any reservation, you give your consent to allow us to contact you about any new offers and updates with respect to the website and the services offered. In order to evaluate your use of our services, we may track which functions of our website you use most frequently. This information will help us provide you with only the most relevant and useful information displayed on the website and about our services. If you decide at any time that you no longer wish to receive communications from us you may opt out or unsubscribe yourself from the facility by selecting the unsubscribe feature from our website or follow the link on our communicational emails.
We assure you that we use the personal information you provide us only as suitable and required in the ordinary course of business. We use your personal information to allow us to process your reservation on the website, to provide you with improved services, to contact you when it is needed by telephone and e-mail and to assist you, to share the same with trusted third parties, if so required. Further, the relevant information may be used by us to communicate with you on any matter relating to your reservation and / or to communicate the details thereof and of other services displayed on this website. We may also use your personal information to resolve disputes, troubleshoot problems, measure consumer interest in the services provided by us, inform you about online and offline offers, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce the Terms and Conditions of Use; and as otherwise described to you at the time of collection. The information may also be used to improve our marketing and promotional efforts, to analyse website usage, improve and customize the website's content, layout, and services. These uses improve the website and help us to tailor it to meet your needs so as to provide you with a smooth, efficient, safe and customized experience while using the website.